Account & data
Need account deletion or a copy of your data? Email us from your login email.
Request help →Support
We’ve got you.
Email us anytime at support@skn.coach. Include a short description, screenshots (if relevant), and your device + app version.
Billing
Subscriptions are managed by your app store. If something looks off, we’ll help you debug the receipt and status.
Get billing help →Community
Ask questions, share routines, and learn what’s working for different skin types — with real people.
Visit r/skncoach →Updates
Follow product updates, feature drops, and skincare tips curated by the skn.coach team.
Follow @skn__coach →Safety note
skn.coach isn’t medical advice. If you have irritation, allergies, or a medical concern, stop use and consult a qualified professional.
Read terms →Frequently asked questions
How do I get early access?
Join the waitlist from the home page. We’ll email you when your beta slot is ready.
Do you store my photos?
We only process what you upload to provide the Service. See our Privacy Policy for
what we collect and how long we retain it.
How do I delete my account and data?
Email
support@skn.coach from the
email you used to sign up and write “Delete my account” in the subject line.
The app feels wrong for my skin — what should I do?
Tell us what you’re experiencing (dryness, stinging, breakouts) and which products
you’re using. We’ll help you reset to a simpler barrier-first routine.
How do I manage or cancel my subscription?
Subscriptions are handled by your app store account. If you don’t see the right status
in-app, email us and we’ll investigate.
What should I include in a support email?
Your device model, OS version, app version, screenshots, and the steps that reproduce
the issue.